August 07, 2020August 7, 2020
Discover: search for articles, books, and more
Services
Library and Knowledge Services
The library provides you with access to a wide range of evidence-based resources to support clinical care and professional development for all Gateshead Health staff and students on placement in the Trust.
The library is open 24 hours a day 7 days a week, online and in person. Out of hours access to the library building is via a door entry code. Please ask staff for further details.
To use the library effectively you will need a library account (Join the Library) and an NHS OpenAthens user ID and password.
Services
Library Services
Library staff provide a range of services to help you get the best out of your library.
Enquiry service – If you have a question you can email, telephone or ask us in person
- ghnt.medical.library@nhs.net
- 0191 445 2935
- Clinical Skills Centre (Purple Zone), Queen Elizabeth Hospital
Literature searches – professional support to answer your clinical practice
Training and skills support – help with searching and using research resources
Current awareness – easy ways to keep up to date
Interlibrary loans – request books and articles from other library collections
The library is located in the Clinical Skills Centre (Purple Zone), Queen Elizabeth Hospital, NE9 6SX. A hospital map can be found here.
– A staffed helpdesk service operates Monday, Wednesday-Friday 9-5, Tuesday 9-6
– 24/7 self-service access – please ask staff for door entry code
– 25 PC’s with access to internet, Microsoft Office, and Endnote. Login using your Trust user ID and password. You may use unencrypted memory sticks.
– Ipads and kindle for loan
– Printing, photocopying and scanning
– Books and specialist journals in print and online
– Self-service borrowing, renewal and return (you will need your library card)
– Study spaces and quiet study room
– Medical board games
– Wellbeing collection – including fiction, non-fiction, refreshments and mindfulness tools
Many library services and resources are available online and can be used off-site from anywhere you need to work or study.
Library catalogue – search books available in the Trust library and other NHS libraries. Log in with your library barcode number and password to reserve or renew books.
Online research – use the one stop Discovery search to find research across all library resources and subscriptions. Log in with your NHS OpenAthens user ID and password to search and reveal books, ebooks, journal articles and more. You can request any books or articles which are not part of our collection using the Interlibrary loan service.
The library aim is to provide research support and resources to all staff and students in the Trust, aiding with clinical practice and professional development. Our services, collections and website are continually updated to reflect changes and developments.
We welcome comments and feedback which help us to improve, assess what we’re doing well and what we could do better. If you have something you’d like to share with us please fill out the online feedback form, or take the library survey (coming soon). Book suggestion and feedback forms are available within the library.
Services
More about your library
As part of the Trust’s Learning and Development Agreement with Health Education England, the Library and Knowledge Service completes an annual self-assessment against national standards for NHS Libraries. This is known as LQAF – Library Quality Assurance Framework. Libraries score against a range of criteria and receive a compliance percentage rating alongside a RAG (red, amber, green) rating.
In 2018 Gateshead Health NHS Foundation Trust Library and Knowledge Services maintained a compliance of 97%, a significant result which reflects the range and quality of services provided.
- A member of library staff will respond to all enquiries on the same day (Monday-Friday) provided they are submitted by 4pm.
- The library will obtain a copy of an article or book within 5 working days of the request being submitted.
- Suggestions for stock will be considered within 10 working days of the request being submitted.
- Clinical questions/literature searches: A comprehensive search will be carried out on a range of appropriate databases and results returned by email to the user. Urgent requests will be satisfied within 2 working days. Non-urgent requests will be satisfied within 10 working days.
For more information about library services and activities please see the annual-report-2017
For more information about longer term library aims and objectives please see the Library and Knowledge Service Strategy 2017-2020.
The strategy has been developed following extensive user consultation and is closely aligned to the national Knowledge for Healthcare Strategy.
