COUNTER 5 Update
Dear Ovid Customer:
Since January 1st, 2019, Ovid has been compliant with COUNTER 5 reporting guidelines.
Beginning in February, you will be able to view your usage statistics at a NEW statistics site: https://stats.ovid.com. You can use your current credentials to access this site.
You can continue to access your current COUNTER 4 statistics using Ovid WebStats at: https://ovidspstats.ovid.com until further notice as you transition to COUNTER 5.
If you have questions about what is new in COUNTER 5 and how it compares to COUNTER 4, you can visit the COUNTER site at: https://www.projectcounter.org/friendly-guides-release-5/
We are unable to transfer existing scheduled reports from COUNTER 4 to COUNTER 5. If you have an existing scheduled report in COUNTER 4, please re-schedule it in COUNTER 5.
To watch a video about COUNTER 5 statistics on Ovid, go to https://www.brainshark.com/wkovid/vu?pi=zJhzptgWdz2tkwz0
At Ovid, we are always listening and constantly striving to provide you and your users with the best experience possible.
Feel free to contact Customer Support with any questions or suggestions by sending an email to email@example.com.
Wolters Kluwer – Ovid